Posted: Nov 23, 2022

Public Dispatcher

Salary: $46,797.00 - $60,836.00 Annually
Application Deadline: Jan 6, 2023

Operates two-way multi-channel emergency communications radio system and law enforcement computer databases. Secures sensitive confidential law enforcement information. Prioritizes multiple radio and telephone traffic to support law enforcement operations. Completes and interprets electronic criminal history searches. Uses and maintains various office equipment and computer software programs. Operates NCIC computer system and multi-channel emergency radio communications system. Disseminates accurate information, rules and regulations both orally and in writing. Communicates effectively through all available methods. Use of phone professionally to solve problems, gain information, and to interact with visitors, local Emergency response agencies, and park staff. Provides general information, explains policies and regulations in stressful situations, and diffuses volatile or aggressive behavior. Directs staff and visitors during emergency situations. Resolves customer service complaints. 

This position is open to current Department of the Interior career or career-conditional employees in the competitive service; current or former time-limited (temporary and term) employees of a land management agency eligible for permanent positions under the Land Management Workforce Flexibility Act (LMWFA); and Career Transition Assistance Program (CTAP) eligibles.