Posted: Apr 29, 2021

Customer Service Sales Representative

Kamco Supply - Brooklyn, NY
Full-time
Salary: Weekly
Application Deadline: N/A
Sales

Join Kamco Supply Corp., one of the largest suppliers of building materials in the tri-state area, with the potential of having a good career!

Competitive salary including paid vacation, health benefits, and 401k plan.

GENERAL FUNCTION:
Processes orders for merchandise received by telephone, e-mail, or personally from customer or company employee

EDUCATION:

Four-year or Associate Degree Preferred  

MAJOR DUTIES AND RESPONSIBILITIES:

  • Prepares quotes for customers
  • Receives and processes requests directly from customers (via telephone or email) for price quotations, product information/availability, customer orders, material returns, order changes/cancellations.
  • Coordinates delivery and/or pick up of customer orders with dispatch and/or warehouse team.  Communicates delivery/pick-up information to customers. 
  • Resolves customer complaints and problems in a timely fashion.
  • Answers questions from customers regarding a product or directs them to the person who is able to assist them
  • Provides support to the Outside Salesforce and at times may also serve as back-up to Outside Sales.  Communicates important customer and/or project information to Outside Sales in a timely fashion
  • Maintain technical working knowledge of all available Kamco product lines.
  • Carry out other such duties as may be assigned or requested

 Skills:

  • Excellent communication skills
  • Computer proficiency (Internet, Microsoft Office, Excel)
  • Attention to detail
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
  • Ability to work in a fast-paced environment
How To Apply:

Please forward resumes to: [email protected]