Compassion. It's the starting point for health care providers like you, and it's what drives us every day as we put our exceptional skills together caring for others. You will find that your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more and start doing your life's best work. SM
$2,500 Sign-on Bonus for External Candidates
There's an energy and excitement here, a shared mission to improve others' lives as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work. (sm)
The Home Infusion Nurse's primary role is to provide clinical care and education to home-based and AIS patients receiving a wide range of parenteral medications dispensed from Optum Infusion Pharmacy (the "Company"). The most common administration route is intravenous. Medications may also be given via subcutaneous infusion or injection, intramuscular injection, or intraspinal (intrathecal and epidural) infusion. Service delivery occurs in patient homes, alternate care settings, and ambulatory infusion suites (AIS), where available. All infusion services and medication delivery are provided by Optum Infusion Pharmacy policies, procedures, and therapy-specific protocols and based on complete orders received from a physician or licensed practitioner. The Home Infusion Nurse fills an integral role in the organization's clinical operations, working collaboratively with the multi-disciplinary team needed to prepare, deliver, and seek reimbursement for the infusion therapy that is safely and effectively administered to each patient.
- Establish and maintain positive clinical rapport with patients and their families, working closely with them in the provision of infusion therapy, education related to self-care and self-administration, and clinical monitoring of patient response to therapy
- Assess patient appropriateness for home infusion therapy, including the safety of the home environment, availability of caregiver support, and willingness of patient and caregivers to become as independent in therapy administration and monitoring of response to therapy as possible
- Obtain and document patient's medical history at the start of care and ongoing, mainly as related to the diagnosis being treated with the prescribed infusion therapy
- Complete all required clinical documentation thoroughly and timely, including nursing plans of care (POC), methods of treatment (POT)/485's, supplemental physician orders, visit notes, clinical summaries, medication profiles, discharge summaries, and any updates provided to members of the patient's care team, as well as obtaining patient and caregiver signatures on relevant consents and required forms
- Participate in case of conferences as needed to plan patient care with the multi-disciplinary care team comprehensively.
- Provide comprehensive skilled care to patients of varying ages and medical conditions, as outlined in the plan of care and by physician orders and the method of treatment
- Establish, secure, and maintain vascular access devices as prescribed, including (but not limited to) peripheral IV (PIV) placement, PICC and tunneled central venous catheter dressing changes, and implanted port access
- Administer medications as prescribed, performing clinical assessments by the Company's policies, procedures, and protocols, which may include frequent vital sign monitoring, management of acute infusion reactions, monitoring of side effects, and procurement of laboratory specimens, as well as reporting of patient status as it relates to other concomitant medical conditions
- Communicate observations of patient response to therapy and overall physical assessment/condition with members of the care team promptly, which may include the nursing supervisor, dispensing pharmacist, registered dietitian, and licensed prescriber, among others
- Establish collaborative relationships with home health agencies (HHAs) delivering services on behalf of/or in conjunction with the Company, providing agency education and support as requested by the nursing supervisor
- Maintain a comprehensive knowledge base of infusion therapies administered in the home and ambulatory infusion center, utilizing Company policies, procedures, and protocols in addition to all available training resources to ensure understanding of each therapy before initiating treatment
- Maintain current nursing licensure in all states in which patients are serviced, as required by the respective State Boards of Nursing and Department of Health
- Comply with all State and Federal regulations and laws, including employee health and safety protections mandated by the Occupational Safety and Health Administration (OSHA), patient privacy and data security required by the Health Insurance Portability and Accountability Act (HIPAA), as well as all home infusion standards of practice
- Complete all training as required upon hire and annually per policy, including cardiopulmonary resuscitation (CPR) certification
- Serve as a professional representative of the Company when meeting with and providing education to external customers, payers, and referral sources.
- Assist in staff orientation and training, serving as a clinical educator and resource as requested
- Drive personal/rental vehicle (per travel policy) in the completion of job duties, including (but not limited to) travel to the Company office, patient homes, area hospitals, physician offices, home health agency offices, and the Company's Ambulatory Infusion Suite (AIS)
- May be required to work any day or shift as needed to accommodate patient schedules, including participation in the after-hours on-call schedule.
- May be required to transport, lift or carry equipment and supplies into patient homes.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you a clear direction on what it takes to succeed in your role, and provide development for other positions you may be interested in exploring.
- Active and unrestricted licensure as a Registered Nurse (RN) in the state(s) of practice and others as requested
- One (1)+ years of experience working as an RN in a clinical care setting that contributes to proficiency in infusion therapy (such as medical-surgical unit, emergency department, intensive care unit, post-anesthesia care unit, or similar environment)
- Willing and able to work with an interdisciplinary team of professionals including pharmacists and technicians, physicians and other licensed prescribers, registered dietitians, home health agencies (HHAs), sales representatives, and others as needed to provide comprehensive care and support of patients and caregivers
- Willing and able to work independently in home or alternate-site settings
- Willing and able to assume a flexible work schedule in meeting attendance, overtime, after-hours on-call, and other reliability requirements of the position
- Access to reliable transportation that will enable travel to customer and patient sites
- Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive voice response (i.e., entering your symptoms via phone system), or a similar UnitedHealth Group approved symptom screener before entering the work site each day to keep our work sites safe. Employees must comply with any state and local masking orders. When in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
- You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on-site, as this is an essential function of this role.
- Knowledge of the Infusion Nursing Society (INS) standards of practice, policies, and procedures
- Experience administering infusion therapy in a home or alternate-site setting
- Knowledge of HIPAA patient privacy and data security requirements, OSHA employee protection regulations, and the ACHC's accreditation standards for home health and home infusion pharmacy (and other relevant accrediting organizations, as applicable)
- Proficient with Microsoft Office
- Effective teaching skills
- Excellent organizational and critical thinking skills
- Effective interpersonal communications, both written and verbal