QA Specialist/Investigator (Part-Time)

We are seeking a Part-Time QA Specialist/Investigator to join our team of caring professionals.

The Part-Time QA Specialist/Investigator reports to the Senior Director of Quality Assurance and Compliance and is responsible for conducting investigations within the Quality Assurance Department.

ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Conducts investigations for all reportable and serious reportable incidents as assigned.
• Ensure that all written investigation reports are completed and prepared for IRC review and upload to IRMA within the required 30-day timeframe.
• Uploaded written 149 investigation reports and all relevant supporting documents into the NYS Justice Center’s WSIR system.
• Ensures that all incident related documentation including 149 investigation reports meets acceptable criteria for submission to the Incident Review Committee.
• Assist with management and tracking of information in OPWDD’s IRMA database and ensures timely submission to the Justice Center’s WISR and AARM portal to ensure timely incident closure.
• Secures Justice Center target letters and ensures submission of SCR target searches, and submission forms for Investigative Records for Abuse and Neglect Allegations.
• Maintains records and database of investigations completed and submits information as requested for preparation of the Annual Trend Analyses and other tracking reports.
• Reviews all agency internal occurrences, via eVero, and ensures appropriate follow-up.
• Ensure that all required notifications are completed timely and immediate protection is inputted, via IRMA for reportable and serious reportable incidents.
• Completes investigations for reportable and serious reportable incidents as needed.
• Ensures that all incident related documentation including 149 investigation reports meets acceptable criteria for submission to the Incident Review Committee.
• Maintains Community Resources' Incident Management database in Excel.
• Assists with compiling data for annual incident trend analysis reports as required by OPwDD and the NYS Department of Health.
• Attends incident review committee (IRC) meetings and prepares comprehensive meeting minutes.
• Assist with reviews of corrective action plan (CAP) documentation prior to submission to OPWDD.
• Completes mailing for CRSI annual satisfaction surveys. Available on-call via agency phone on a 24 hour /7 days per week basis; may require evening and weekend work.
• Performs additional duties as deemed necessary by the Senior Director of Quality Assurance and Compliance.

Qualifications

• Bachelor’s Degree in a Human Services Related field.
• At least 3 years of prior work-related experience conducting investigations and program supervision.
• Investigation Certification from the New York State Justice Center and the Inter-Agency Council (IAC)
• Working knowledge of OPwDD’s Incident Reporting Management Application (IRMA)
• Ability to present facts and information effectively in oral and written form.
• Independent judgment is required to plan, prioritize, and organize diversified workflow.
• Valid New York State driver’s license