Medical Receptionist

<Overview>
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and detail-oriented approach will be vital in creating a welcoming environment for patients and supporting smooth clinic operations. In this role, you will be the first point of contact, managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your proactive attitude and excellent communication skills will help ensure efficient clinic workflows and exceptional patient service. This paid position offers an exciting opportunity to grow your career in medical administrative support within a fast-paced healthcare setting.

<Responsibilities>

• Greet patients warmly and professionally, providing outstanding front desk customer service.
• Schedule patient appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring all documentation aligns with payer requirements.
• Collect and process payments, perform medical collections, and handle billing procedures with precision.
• Manage incoming calls using multi-line phone systems, directing inquiries appropriately while maintaining excellent phone etiquette.
• Review and update patient records, ensuring compliance with HIPAA regulations and maintaining confidentiality of health information.
• Assist with medical documentation review, coding (CPT, ICD-9/10), and ensure accurate entry into EHR systems like eClinicalWorks or Dentrix.
• Support clinic operations by managing filing, data entry, and maintaining organized medical records and office supplies.
• Coordinate appointment scheduling for multiple providers while managing cancellations or rescheduling efficiently.
• Perform insurance verification and pre-authorizations to facilitate smooth patient care processes.

<Qualifications>

• Proven experience in a medical office environment or healthcare setting, including clinic or dental office experience preferred.
• Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10-key typing).
• Ability to handle sensitive information in accordance with HIPAA standards with discretion and professionalism.
• Exceptional organizational skills with attention to detail for documentation review and filing tasks.
• Strong communication skills coupled with friendly phone etiquette to provide outstanding patient service.
• Prior experience with insurance verification, medical collection processes, or hospital experience is advantageous. This role is perfect for motivated individuals eager to make a positive impact on patient care through efficient administrative support!

Pay: $17.00 - $20.00 per hour

Work Location: In person