Receptionist

Under the general direction of the Program Director or Designee, the Receptionist is responsible for managing the front desk area on a daily basis and perform a variety of administrative and clerical tasks. This work is conducted in support of the mission and goals of Samaritan Daytop Village.

What You Will Do

• Conducts psychiatric evaluations for program participants.
• Maintains main reception area of a facility in a manner that immediately conveys agency’s professionalism.
• Operates primary switchboard, which may be computerized and routes incoming calls to appropriate parties.
• Takes telephone messages and forwards to appropriate parties.
• Greets visitors to program site and refers them to appropriate parties.  
• Maintains a warm, but professional demeanor in all interactions with community, clients served and staff.
• Signs for all incoming packages and pick-up services for outgoing packages.
• Enforces and complies with security measures that may be implemented to protect the integrity of program environment (sign-in/sign-out sheets, visitor badges, incident reports, fire drills, security alarm procedures and trains security personnel on same.
• Observes all pertinent laws governing client and/or staff confidentiality.
• Handles typing assignments and filing as needed.
• Sorts and distributes mail.

 Who You Will Be

• High School Diploma or GED.
• At least Two (2) years of experience as a Switchboard Operator or Receptionist.
• Must demonstrate sensitivity to the needs of the program’s participants.
• Good interpersonal skills to interact with staff, clients and visitors.
• Ability to work under pressure, handle multiple phone lines, greet and direct participants and vistors.
• Experience collaborating directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Team player and ability to work independently

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