Automotive Service Advisor

Overview
We are seeking an experienced and professional Automotive Service Advisor for this customer-focused role. You will serve as the bridge between our valued customers and our skilled technicians, ensuring vehicle repairs and maintenance are handled efficiently and professionally. If you thrive in a fast-paced environment and have a passion for automotive excellence, this your opportunity to earn $75,000-$125,000 annually with performance-based pay.

Duties

• Greet customers and listen to their vehicle concerns and service needs
• Explain repair procedures, estimates, and recommend services clearly and confidently
• Coordinate with technicians to prioritize repairs, ensuring timely completion of service orders
• Upsell additional services such as oil changes, tire rotations, alignments, brake repairs, suspension work, and transmission services to maximize customer satisfaction and dealership revenue
• Prepare detailed auto estimates using automotive diagnostics tools and service writing software
• Manage cash handling transactions accurately and maintain detailed service records
• Follow up with customers post-service to ensure satisfaction and promote future business opportunities

Requirements

• Proven experience or automotive service management background
• Strong mechanical knowledge with familiarity in automotive diagnostics, repairs, and maintenance procedures
• Experience in auto estimating, service writing, and upselling techniques
• Knowledge of various automotive systems including transmissions, oil changes, brakes, suspensions, tires, shocks, struts and alignments
• Excellent customer service skills with the ability to communicate technical information clearly
• Ability to handle cash transactions responsibly and accurately
• Prior experience working with mechanic teams or service technicians

What We Offer

• Full time schedule
• Competitive salary with performance-based pay
• Health insurance
• 401(k)
• Paid time off

Join us to be part of an exciting team dedicated to delivering top-tier automotive care. We value energetic professionals who are eager to grow their career in a high-volume environment.

Pay: $75,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance