Posted: Mar 13, 2026
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Automotive Service Advisor

All Tire & Service - Staten Island, NY
Full-time
Salary: $75,000.00 - $125,000.00 Annually
Application Deadline: N/A
Motor Vehicle

Overview
We are seeking an experienced and professional Automotive Service Advisor for this customer-focused role. You will serve as the bridge between our valued customers and our skilled technicians, ensuring vehicle repairs and maintenance are handled efficiently and professionally. If you thrive in a fast-paced environment and have a passion for automotive excellence, this your opportunity to earn $75,000-$125,000 annually with performance-based pay.

Duties

  • Greet customers and listen to their vehicle concerns and service needs
  • Explain repair procedures, estimates, and recommend services clearly and confidently
  • Coordinate with technicians to prioritize repairs, ensuring timely completion of service orders
  • Upsell additional services such as oil changes, tire rotations, alignments, brake repairs, suspension work, and transmission services to maximize customer satisfaction and dealership revenue
  • Prepare detailed auto estimates using automotive diagnostics tools and service writing software
  • Manage cash handling transactions accurately and maintain detailed service records
  • Follow up with customers post-service to ensure satisfaction and promote future business opportunities

Requirements

  • Proven experience or automotive service management background
  • Strong mechanical knowledge with familiarity in automotive diagnostics, repairs, and maintenance procedures
  • Experience in auto estimating, service writing, and upselling techniques
  • Knowledge of various automotive systems including transmissions, oil changes, brakes, suspensions, tires, shocks, struts and alignments
  • Excellent customer service skills with the ability to communicate technical information clearly
  • Ability to handle cash transactions responsibly and accurately
  • Prior experience working with mechanic teams or service technicians

What We Offer

  • Full time schedule
  • Competitive salary with performance-based pay
  • Health insurance
  • 401(k)
  • Paid time off

Join us to be part of an exciting team dedicated to delivering top-tier automotive care. We value energetic professionals who are eager to grow their career in a high-volume environment.

Pay: $75,000.00 - $125,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance