Salon Receptionist

LaRu The Beauty Experience is one of the most highly regarded luxury salons and spas in New York City. We are basedin Staten Island, NY. Providing a luxurious experience is our passion giving our guests the confidence to take on the world.

Overview: We are looking for an energetic and personable receptionist who will be responsible for delivering exceptional customer service and communicating effectively with customers and coworkers.

Qualifications

• Strong interpersonal skills, ability to communicate professionally and courteously with customers, coworkers and management
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task
• Tech-savvy (experience with point-of-sale systems, Microsoft Office Suite, Scheduling/Calendar Apps)
• Ability to work a flexible schedule that may include nights and weekends

Responsibilities

• Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key.
• Promote and sell services and products, and recommend additional services and/or retail products that would maximize customer satisfaction.
• Greet each customer professionally by name, escort all clients through the salon, and give salon tours when necessary.
• Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by the manager.
• Coordinate Promotional Sales displays and actively find creative ways to market the salon.
• Monitor reviews on social media platforms (Yelp, Google reviews, Facebook) and refer customer service issues to the Salon Manager Responsible for retail sales for all walk-in customers.
• Responsible for retail sales for all walk-in customers, and handle all POS transactions including opening and closing of the register

Job Types: Full-time, Part-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 10-hour shift
• Every weekend
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 5 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person